Rental FAQ

How do I cancel Prime

Cancel prime

Written by Julia T.
Updated over a week ago

Dota2 rental

Gems

Written by Julia T.
Updated over a week ago

Refund Policy

Refund

Written by Julia T.
Updated over a week ago

How to protect your account from scams

Scam protection information

Written by Julia T.
Updated over a week ago

Why am I being charged?

charged, multiple charges, authorization, hold, check

Written by Julia T.
Updated over a week ago

Cryptocurrency

Pay/Add Funds/BC

Written by Julia T.
Updated over a week ago

How and why do I verify my account

Verify/selfie

Written by Julia T.
Updated over a week ago

How to invite a friend

Invite code

Written by Julia T.
Updated over a week ago

Payment Methods

Paying for rent, paying for buy

Written by Julia T.
Updated over a week ago

Where do I see my rented items?

Rented items, rents

Written by Julia T.
Updated over a week ago

How to create an account

Creating an account, how to join

Written by Julia T.
Updated over a week ago

How do I purchase Funds?

How to add funds, How to buy, add money

Written by Julia T.
Updated over a week ago

How do I rent an item?

Payment method, How does it work?

Written by Julia T.
Updated over a week ago

I want to use a different payment card, how do I change it?

Change Card

Written by Chris
Updated over a week ago

My trade failed!

Failed trade, steam trade error, no trade, hold

Written by Julia T.
Updated over a week ago

Why can I only rent 1 item

Level 1

Written by Chris
Updated over a week ago

How do I return a skin?

And where?

Written by Julia T.
Updated over a week ago

I want to change my trade link

Trade Link

Written by Julia T.
Updated over a week ago

Can I trade away my rented skin?

Written by Chris
Updated over a week ago

Security violations (payment)

Security violation error, can't rent an item.

Written by Julia T.
Updated over a week ago

Why is my card declining when I try to rent?

oops something went wrong

Written by Julia T.
Updated over a week ago

I lost my rented skin, what now?

Lost Item

Written by Chris
Updated over a week ago

What is LootBear Prime?

Prime renting. payment plans

Written by Chris
Updated over a week ago

How can I rent 3 items?

Level 3

Written by Chris
Updated over a week ago

Security protocol

Written by Julia T.
Updated over a week ago

How do I cancel my account

Written by Chris
Updated over a week ago