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My payment method isn't being accepted
My payment method isn't being accepted

Security violation error, can't add a card

Julia avatar
Written by Julia
Updated over a week ago

Our security AI detects if a card does not meet our security standards, here are some reasons your card may be failing:

  • Your card has insufficient funds (we issue an authorization check that is immediately released).

  • Card expiration is less then 3 months away.

  • Your bank doesn't honor online transactions (Check with them).

  • Your card was marked as fraudulent.

  • You are using a Pre Paid card.

For further information, please get in touch with our support.

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