All Collections
Supply FAQ
Are my items safe? Supplier Security
Are my items safe? Supplier Security

item security

Julia avatar
Written by Julia
Updated over a week ago

It is our top priority. We have multiple advanced security measures in place to prevent scams, we ensure 100% the safety of your rented items or your moneys worth back.

Risk evaluation AI™

An adaptive machine learning system that evaluates each rent risk level in real-time. It uses hundreds of signals about each user & payment and taps into data across our network of 100,000+ businesses to predict whether a user or payment is likely to be fraudulent.

Identity verification

In order to withdraw premium items, our insurance company requires an identity verification.

Credit insurance

We authorize payments with an international card issuer. Meaning, if an item is stolen, the user who lost the item will be fined.
We do not take into consideration the value for stickers.

Did this answer your question?